Rental Policies

At TTT Deluxe Services, we are committed to providing our customers with a premium and hassle-free rental experience. Please review the following comprehensive policies to ensure a smooth and enjoyable rental process:

Requirements / Age Limit: Our vehicles are available to drivers over the age of 21 with clean driving records. Unfortunately, we cannot rent any vehicles to drivers under the age of 21. All renters must be physically present at the start of the rental, and we do not allow third parties to pick up vehicles.

Insurance: All renters must carry some form of insurance to cover damages to the vehicle in the event of an accident. Options include:

• Personal insurance policy on a owned or leased vehicle.
• American Express’ ‘Premium Car Rental Protection’.
• Third-party companies offering damage waiver products.

International Renters: International visitors with a valid passport and driver’s license from their home country are welcome. Insurance coverage can be arranged for international renters renting for a minimum of two days. Please note that renters without their own insurance coverage may be subject to a higher security deposit.

MVR (Motor Vehicle Record) Report: We reserve the right to run an MVR report on all renters prior to the start of the rental to verify a valid driver’s license.

Additional Drivers: Additional drivers may be listed on the Rental Agreement at no additional charge but must meet the same age, licensing, and driving-record restrictions as the primary renter.

Delivery / Pick-up: Choose to pick up / return your vehicle to our office or have it delivered directly to your desired location. All pick-up & delivery arrangements must be confirmed at least 24 hours in advance.

Return Times: We offer flexibility with vehicle return times, but once a return appointment is made, it must be adhered to. A 1-hour grace period is provided, after which additional daily rental fees may apply.

Damage Deposit: All renters must leave a damage deposit via credit card authorization, cashier’s check, or cash. The deposit amount varies depending on the vehicle and insurance type.

Cancellation Policy: A cancellation fee applies if changes or cancellations are made less than 24 hours after making a reservation. Cancellation fees increase for reservations canceled within 7 days of the rental date.

Weather Policy: We do not offer refunds or rescheduling due to weather conditions. However, extensions or credits may be offered at our discretion if the vehicle is not used due to dangerous weather conditions.

Payment Methods: Preferred payment methods include VISA, Mastercard, American Express, and Discover. Cashier’s checks or cash may be accepted in certain cases, but personal & business checks are not accepted.

Fuel, Toll & MVR Surcharge: A fee is charged per rental to cover fuel, tolls, and the procurement of an MVR report. Vehicles must be refueled with premium-grade gasoline upon return.

Refunds: We do not offer refunds for vehicle rentals or gift certificates, but credits may be offered in certain situations.

Discounts: Discounts and special incentives cannot be combined unless explicitly indicated.

Driving Area: Vehicles may have restricted driving areas based on the rental location. Prior written approval is required for driving outside approved states.

Prohibited Uses: Our rental vehicles may not be used for illegal purposes or activities, and must not be driven on unpaved surfaces or near racetracks.

Tickets: Renters are responsible for any tickets or violations incurred during the rental period.

Mileage: Daily and weekly rentals include a set mileage allowance, with additional charges for excess mileage.

At TTT Deluxe Services, we aim to provide unparalleled service and ensure the utmost satisfaction of our customers. Please contact us for any further inquiries or assistance.